For the past ten years, our team has diligently developed and executed our own version of an ‘Asian Loyal Marketing System’, combination integrated marketing strategies and support with our gaming products for a rapidly booming Asian market.

With proven results and experience under our belts, our core gaming products can be seen operating in various parts of Asia, namely Taiwan, Philippines, Laos, Cambodia, Myanmar, Nepal and South Korea. Being a reliable gaming manufacturing company, we are constantly striving to improve our services, support systems and products. We recognize that our core business and consequent growth is closely linked to our relationship with our customers. Thus, we have built the company around 3 core values:

First, we focus on our clients’ business - not our own. We want the client to be successful so that we also can be successful. Being customer orientated, we have helped our clients to generate extraordinary profit improvement and outstanding references within the gaming industry.

Second, we are well aware of the desperation that comes from being entrepreneurs. We are absolutely committed to assist our clients and share our entrepreneurial experience. We are quick to respond to our clients needs and determined to exceed their expectations.

Third, we have no substandard team. We constantly put forth our best talents on each and every project that we are involved with. Servicing clients’ needs is what we do - it is what we want to do and choose to do. This credo is deeply engraved in our business philosophy.

Customer Technical Service is available 24 hours a day. Just send an e-mail to service@jumbogames.com.tw When composing your e-mail, please include the following information:

  • Your name, title and the name of your casino
  • A short explanation of the problem or issue you are experiencing
  • Contact information, including your e-mail address and phone number

Our customer support representative will contact you promptly to discuss how to resolve your problem.